Data Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you use Maverick. We take privacy seriously and aim to be clear about what data we hold, why we process it, and how you can manage your information. This page covers the types of data we collect, how we use it, who we share it with, and your privacy rights in Canada.

Types of data we collect

Personal data

When you register an account or complete KYC checks, we collect personal information such as your full name, date of birth, address, email, telephone number, and government-issued ID where required. We also store account credentials and verification documents provided to confirm identity and eligibility.

Technical data

We collect device and connection information including IP address, browser type, operating system, device identifiers, and language settings. We also log session details and technical diagnostics to keep the site secure and working smoothly.

Transactional and activity data

Transactional records include deposits, withdrawals, payment method details, and transaction timestamps. We keep records of account activity such as game play, bets, wins and losses, bonus usage, support interactions, and responsible gambling settings.

Use of information

We use your information to create and manage your account, verify identity, process payments and withdrawals, prevent fraud, and comply with legal obligations. Data also supports customer service, dispute resolution, and the delivery of account notifications. Where permitted, we may use aggregated data to improve our services and detect misuse.

Data protection practices

We store data on secure servers and work with trusted third-party processors for payments, identity checks and hosting. We use standard technical safeguards including encryption for data in transit and access controls for stored information. Access to personal data is restricted to employees and partners who need it to perform their duties.

Cookies and tracking technologies

We use cookies and similar technologies to manage sessions, remember preferences, and analyse site performance. Some cookies are strictly necessary for account functions; others help with analytics and personalised content. You can manage cookie preferences through your browser or account settings. Third-party providers may also place cookies for analytics and marketing.

User rights

You have the right to request access to personal data we hold about you, request correction of inaccurate information, and ask for deletion where permitted by law. You can also object to certain processing activities and request restriction of processing in applicable circumstances.

Access, correction and deletion of data

To exercise your rights, contact us at [email protected]. We will respond to verifiable requests and may ask for identification to protect your account. In some cases we must retain certain records for legal or regulatory reasons even after account closure.

Information sharing and third parties

We share data with service providers who process payments, verify identity, host services, and provide analytics. We may disclose information to comply with legal processes, prevent fraud or security incidents, and enforce our terms. Where possible we require third parties to protect personal data in line with this policy.

Privacy policy updates

We may update this policy to reflect changes in operations or legal requirements. Material changes will be posted on this page and, where appropriate, notified to account holders. Please check this page periodically for the latest version.