Responsible Gambling

At Maverick we take responsible play seriously. Our goal is to make sure account holders can enjoy gaming in a controlled, safe way. We provide clear tools, practical limits, and access to support so players in Canada can manage their activity and seek help when needed.

Player protection principles

We operate with a few simple principles: protect minors, prevent harm, and promote informed choices. All players must be of legal gambling age in their province. We verify identity where required and act quickly on reports of suspicious or risky behaviour. Our policies are designed to keep play safe and transparent.

Activity-control tools

Players can take immediate steps to control their activity. These tools are available in the account area and can be changed at any time unless a self-exclusion is in effect.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits are applied at the account level and take effect once confirmed. If you need help setting sensible limits, contact our support team in the account area.

Loss limits

Loss limits restrict how much you can lose over a set period. These are useful if you want to reduce risk without changing the number of sessions. Loss limits are applied automatically once you set them from your responsible gambling settings.

Time limits and account breaks

Use session timers and reality checks to monitor time spent playing. You can set automatic session reminders and choose short account breaks for 24 hours up to 30 days to step away and reassess your play.

Self-exclusion

If you need a longer break, self-exclusion is available for set periods such as 6 months, 1 year, or indefinitely. During self-exclusion you cannot log in or reopen your account until the selected period ends. Contact support through your account to activate a self-exclusion.

Signs of problematic behaviour

Watch for warning signs such as chasing losses, borrowing money to play, hiding play from family, neglecting work or obligations, or spending more time than intended. If you notice these patterns in yourself or someone close to you, consider using our limits and support options right away.

Tips for maintaining control

Manage your play by setting clear budgets and sticking to them, using deposit and loss limits, scheduling regular breaks, and avoiding gambling when stressed or under the influence of alcohol. Keep payment details secure and review your account activity frequently.

Professional help and support organisations

For additional help, reach out to recognised support organisations such as GamCare, Gambling Therapy, or Gamblers Anonymous, or contact your provincial problem gambling helpline. These services provide confidential counselling, assessment tools, and referral information. If you need assistance activating tools on your account, use the support options in your account area.